Installing Citrix Reciver on Ubuntu 14.04 LTS (Trusty Tahr)

EDIT: See comment below from Martin about the new version, where the fixes are applied. Get it here:

An update on installing the Citrix Reciver on Ubuntu 14.04 LTS (Trusty Tahr) as part of the Citrix series.

Get the application from the citrix website.
Select the deb format, and in my case the 64bit version.

Do not try and install this file as it will not work.

I only discovered this after I tried and failed to install it via the qapt-deb-installer. Dropping to the command line and installing dpkg failed as well but at least there was more information available.

# dpkg -i icaclient_13.0.0.256735_amd64.deb
Selecting previously unselected package icaclient.
(Reading database ... 143453 files and directories currently installed.)
Preparing to unpack icaclient_13.0.0.256735_amd64.deb ...
Unpacking icaclient ( ...
dpkg: dependency problems prevent configuration of icaclient:
 icaclient depends on libc6-i386 (>= 2.7-1); however:
 Package libc6-i386 is not installed.
 icaclient depends on ia32-libs; however:
 Package ia32-libs is not installed.
 icaclient depends on lib32z1; however:
 Package lib32z1 is not installed.
 icaclient depends on lib32asound2; however:
 Package lib32asound2 is not installed.
 icaclient depends on nspluginwrapper; however:
 Package nspluginwrapper is not installed.

dpkg: error processing package icaclient (--install):
 dependency problems - leaving unconfigured
Processing triggers for desktop-file-utils (0.22-1ubuntu1) ...
Processing triggers for mime-support (3.54ubuntu1) ...
Errors were encountered while processing:

At this point we have installed the software but there are still dependency issues. Normally running apt-get -f install would fix the problem. In this case the only option is to remove the icaclient package and I also had to run apt-get autoremove to get rid of unnecessary dependencies it installed.

After my experience with installing snx, I knew that the 32bit packages were removed after the move to MultiArch support. So I ducked around for a solution only to find this on the Citrix site “Installation Errors with Receiver for Linux 13.0 on Ubuntu 13.10 x64“, which details the problem and the fix. The fix is to essentially go in and edit the deb package to fix the dependency issues. The also provide a workaround to address the “SSL error 61”.

Here is the resolution they suggest:

The following resolution allows using Receiver for Web for authentication, enumeration and launch of the applications and desktops, as the aforementioned bug causes self-service UI to not work.

  1. Install the dependencies libmotif4:i386 nspluginwrapper lib32z1 libc6-i386 by executing the following command:
    sudo apt-get install libmotif4:i386 nspluginwrapper lib32z1 libc6-i386
  2. Get the official Citrix Receiver 13.0 .deb from:

    Note: Download from “For 64-bit Systems” section. The download popup may not work in Chrome, use Firefox.

  3. Fix the broken .deb package.
    You can fix it using the following commands:

    cd ~/Downloads
    mkdir ica_temp
    dpkg-deb -x icaclient_13.0.0.256735_amd64.deb ica_temp
    dpkg-deb --control icaclient_13.0.0.256735_amd64.deb ica_temp/DEBIAN
    sudo vi ica_temp/DEBIAN/control
    Change the line that starts with "Depends: ..." to:
    Depends: libc6-i386 (>= 2.7-1), lib32z1, nspluginwrapper
    Now rebuild the package: dpkg -b ica_temp icaclient-modified.deb
  4. Install the fixed package:
    sudo dpkg -i icaclient-modified.deb

    This installation may throw the following error:

    dpkg: error processing icaclient (–install):
    subprocess installed post-installation script returned error exit status 2
    Errors were encountered while processing icaclient

    This can be resolved by changing line 2648 in /var/lib/dpkg/info/icaclient.postinst from echo $Arch|grep “i[0-9]86” >/dev/null to echo $Arch|grep -E “i[0-9]86|x86_64” >/dev/null.
    Then restart the post-install sudo dpkg –configure icaclient.

  5. Add more SSL certificates.

    Some sites can give an SSL error. Firefox has many more certificates than Citrix, so add them.

    For example, sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts/

They quote the Ubuntu bug 1185771,
Mark libwebkitgtk-1.0-common as “Multi-Arch: foreign”.

Firefox is also not configured to open the Citrix Files correctly. To fix this select Open With and point it to /opt/Citrix/ICAClient/wfica

This entry was posted in citrix. Bookmark the permalink.

2 Responses to Installing Citrix Reciver on Ubuntu 14.04 LTS (Trusty Tahr)

  1. Martin Bredthauer says:

    Citrix have updatede Receiver to 13.1 and it now finally installs and works out of the box on Ubuntu 14.04.

  2. Here is a similar install procedure that can be added to a deployment bash script.

    It has been tested and works on Ubuntu 14.04 LTS 64-bit using the latest version of Mozilla Firefox.

Leave a Reply

Your email address will not be published. Required fields are marked *